Crisis Response
Crisis Response: From Incident to Stabilization
October 31, 2024
6 minute read
Dr. Kevin Schaller
Managing Partner
Summary
We help you activate, coordinate, and stabilize rapidly—minimizing impact while protecting people, customers, and brand.
Activation — Clear triggers, on-call rosters, and war-room setup (physical or virtual).
Operations — Workstreams for safety, IT, legal, comms, customer care, and partners with defined owners and SLAs.
Intelligence — Single source of truth, situation reports, and decision logs to keep everyone aligned.
After-action — Lessons-learned, corrective actions, and plan updates within 30 days.
